Designations/Certifications/Elective Courses

Joanne is approved to deliver NAR Designations & Certification and CE courses in many states (Florida, Alabama, Wisconsin, New York, PA, NJ, MA) – please contact us for information about CE classes in YOUR state, too!


This 2-Day Certification Program offers in-depth training to work as a professional assistant at a Brokerage, for an individual Broker or as an integral part of a Team.

NAR’s Green Designation

The Resource-Efficient Home: Remodels, Retrofits, Renovations, and New-Home Construction
NAR Green Day 1: The Resource-Efficient Home: Remodels, Retrofits, Renovations, and New-Home Construction
covers the distinguishing characteristics that make a home resource thrifty. The course looks at why consumer
demand for these homes is increasing and how both the homes and consumer expectations impact the market.
The course prepares real estate professionals to provide advice and sources of information to help homeowners
improve the resource efficiency of their homes from low-cost fixes and DIY projects to retrofitting and replacing
systems to big budget remodeling projects. The course also looks at constructing a new, resource-efficient home
and the value that real estate professionals can bring to the design and build team.

Representing Buyers and Sellers: Resource-Efficient Homes
NAR Green Day 2: Representing Buyers and Sellers: Resource-Efficient Homes, the second course in the
designation program sequence, focuses on applying your knowledge of resource-efficient, smart, and certified
homes and adapting your core real estate skills to build business success in the niche market for resource-efficient


There are three parts to the program — each can be delivered individually or as a series:

PART 1:  “Building Your Business and Demonstrating Your Value”

PART 2:  “Converting Buyers and Building Your Buyer-Side Business”

PART 3:  “Neutralizing Seller Concerns & Building Your Listing-Side Business”

RENE (Real Estate Negotiation Expert)

The Real Estate Negotiation Expert (RENE) certification is for real estate professionals who want to sharpen their negotiation skills. The RENE certification program gives REALTORS® the tips and tools they need to be skillful advocates for their clients.

Certified International Property Specialist / CIPS

Instantly align yourself with the best in international real estate by earning the CIPS designation. The program includes five full days of study focusing on the critical aspects of international real estate transactions, and an influential network of 2,000 professionals who turn to each other first when looking for referral partners.

NAR’s At Home with Diversity

The At Home with Diversity® course is a comprehensive cultural diversity outreach program that will help real estate companies diversify their workplaces and improve the industry’s ability to serve culturally diverse consumers. Built on the letter and spirit of the Fair Housing Act, this training provides participants with tools to build diversity outreach into their businesses to best serve a dynamic and growing market.

NEW Recommended Elective Course:  Expanding Housing Opportunities (EHO) is a 4-hour education elective course developed by NAR® and designed to help real estate professionals understand affordable housing issues and their role in increasing housing opportunities. The class is designed to educate students on the range of affordable housing opportunities and clients seeking them; increase students’ knowledge and understanding of how affordability impacts the housing market, their clients, their business, and their community; help students analyze affordable financing options through credible lenders, including local, state, federal, and non-profit assistance programs for buyers and renters; and teach students how to better leverage partnerships and resources to expand housing opportunities through workforce housing initiatives, green building concepts, and advocacy to benefit the student, their clients, and their communities.

Bias Override: Overcoming Barriers to Fair Housing Certification

Military Relocation Professional / MRP

NAR’s Military Relocation Professional certification focuses on educating real estate professionals about working with current and former military service members to find housing solutions that best suit their needs and take full advantage of military benefits and support. Presented by REBAC (Real Estate Buyer’s Agent Council).

Pricing Strategy Advisor / PSA


Enhance your skills in pricing properties, creating CMAs, working with appraisers, and guiding clients through the anxieties and misperceptions they often have about home values with NAR’s PSA (Pricing Strategy Advisor) certification.

Resort & Second-Home Property Specialist / RSPS


This certification is designed for REALTORS® who facilitate the buying, selling, or management of properties for investment, development, retirement, or second homes in a resort, recreational and/or vacation destination are involved in this market niche.

Seller Representative Specialist / SRS

The Seller Representative Specialist (SRS) designation is the premier credential in seller representation. It is designed to elevate professional standards and enhance personal performance. The designation is awarded to real estate practitioners by the Real Estate Business Institute (REBI) who meet specific educational and practical experience criteria.

Seniors Real Estate Specialist® / SRES®

The SRES® Designation program educates REALTORS® on how to profitably and ethically serve the real estate needs of the fastest growing market in real estate, clients age 50+. By earning the SRES® designation, you gain access to valuable member benefits, useful resources, and networking opportunities across the U.S. and Canada to help you in your business. SRES® Designation program educates REALTORS® on how to profitably and ethically serve the real estate needs of the fastest growing market in real estate, clients age 50+. By earning the SRES® designation, you gain access to valuable member benefits, useful resources, and networking opportunities across the U.S. and Canada to help you in your business. Presented by SRES® Council.

Florida Realtors

Earning the Graduate, REALTOR® Institute (GRI) designation is a way to stand out to prospective home buyers and sellers as a REALTOR® who has gained in-depth market knowledge, increased proficiency in a broad array of subjects to enhance professionalism and business success.


  • Professional Standards
  • Fair Housing & Diversity
  • Finance
  • Negotiating & Counseling
  • Goal Setting & Business Planning
  • Contact to Contracts


  • Personal Promotion
  • Sales & Marketing
  • Tax

CE Express

  • Code of Ethics
  • Completing an Effective Purchase & Sales Contract
  • Florida Military Specialist
  • Form Simplicity
  • Preparing a Listing Contract
  • Roadmap to a Successful Closing
  • RPR: AVM’s RVM’ and Showing the Difference
  • Negotiating Skills for Today’s Real Estate Professional
  • So You Want to Be a Broker
  • Working with the Senior Citizen
  • If You Can’t List You Can’t Last
  • Newly Licensed? Now What?
  • Introduction to International Real Estate
  • Jump Start Your Real Estate Career
  • Step It Up: A Guide for Brokers
  • Short Sales Essentials
  • Overview of Lending Policies and Practices

CE Express

Success Series (entire program)
  • Answering Objections
  • Asking for and Obtaining Commitment
  • Be the Change – Fair Housing and You
  • Communication Skills
  • Goal Setting
  • Elements of Successful Selling
  • Marketing the Property & Servicing the Seller
  • Preparation and Presentation
  • Presenting & Negotiating the Offer
  • Prospecting for Listings
  • Prospecting for and Qualifying Buyers
  • Selecting & Demonstrating Property
  • Telephone Techniques
  • Time Management
  • Understanding People

Joanne’s Florida Approved CE Courses

  • What’s the 4-1-1- on 1031’s?  (3 CE – Introduction to the essential elements of 1031 Exchanges)
  • No Hitting Allowed! How to Negotiate Anything with Anyone at Any Time! (3 CE)
  • Hey! Who are YOU Calling OLD? (a Guide to Working with Today’s Seniors) (4 CE)
  • Keep Calm & Set New Goals (3 CE)
  • Code of Ethics (3 CE)**   (**This class fulfills the FREC 3 Hours of Ethics & Business Practices requirement)
  • It’s a Small World After All! An Introduction to Building a Global Business (3 CE)
  • (almost) Everything You Always Wanted to Know Since Getting Your License but Didn’t Know Whom to Ask! (4 CE)